What's my favorite thing about working with the public? Today it's the lady who sent the wrong 35 page print job to the printer and got pissed off at me because I wouldn't refund her money. The best part was when she was adding money to her printing account so she could attempt her printing again and her cell phone started ringing. She looked up from the cash machine for a second and let the phone ring so I could see how angry she was. Good for her.